Get in Touch With Our Team

Whether you have a question about one of our casino reviews, want to flag an out-of-date offer, or need to raise a concern about the content on this site, this is the right place to start. We're an independent comparison and review site covering online casinos available to US players, and we take reader feedback seriously — it helps us keep information accurate and useful.

You can reach us directly by email at [email protected]. We aim to respond to every message within two business days.


What We Can Help With

Our team reviews reader messages across several areas. Here's what we typically handle:

  • Review accuracy: If a bonus offer, term, or casino detail looks wrong or has changed since we last verified it, let us know and we'll investigate.
  • Editorial questions: Queries about how we assess and rank casinos, what our editorial ratings mean, or how we research free spins no deposit offers.
  • Affiliate and partnership enquiries: If you represent a licensed online casino and want to discuss how our site works, contact us at the address above. Please note that commercial relationships do not buy editorial position — our rankings reflect independent assessment only.
  • Responsible gambling concerns: If you or someone you know is struggling with gambling, we encourage you to visit our responsible gambling support page for resources and self-exclusion information. You can also contact us directly and we'll point you to the right organisations.
  • Technical issues: Broken links, pages that won't load, or display problems — we want to know.
  • General feedback: Suggestions for new content, casinos we should review, or anything else about the site.

What We Are — and What We're Not

Online Casinos (vclcomponents.com) is an independent affiliate and comparison website. We review, compare and provide information about online casinos licensed to operate in the United States. We do not operate a casino ourselves, hold player funds, or handle any gambling transactions.

If you have a dispute with a casino operator — for example, a delayed withdrawal, a disputed bonus, or an account issue — you will need to contact that casino's customer support team directly. We cannot intervene in individual player accounts or transactions.

For background on who we are and how this site works, see our about us page.


A Note on Our Editorial Independence

This site earns commission when readers click through to a casino and sign up or deposit. That commercial relationship is disclosed clearly across our pages, and it does not determine how casinos are ranked or rated. Our editorial assessments are based on independently researched criteria — licensing, game range, bonus conditions, payment options and player protections — not on which operator pays the highest referral fee.

If you believe a review or ranking is inaccurate or misleading, please email us with the detail and we will review it. We correct errors as quickly as possible.


Responsible Gambling — Know Where to Turn

Online gambling is legal entertainment for adults who meet the eligibility requirements in their state — typically age 21 or over and physically located within a licensed state. If gambling stops being enjoyable, or if you're spending more than you can afford, it's important to get support early.

The following organisations provide free, confidential help to US residents:

  • National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
  • Gamblers Anonymous: ga.org
  • SAMHSA National Helpline: 1-800-662-4357
  • National Council on Problem Gambling: ncpgambling.org

Most licensed US online casinos also offer self-exclusion programmes, deposit limits, session time limits and cooling-off periods directly within your account settings. We cover these tools in more detail on our responsible gambling page.


Legal and Terms Information

Use of this site is subject to our terms and conditions. By using vclcomponents.com, you confirm that you are at least 21 years of age (or the legal gambling age in your jurisdiction) and that online casino content is legal in your location. The information on this site is for informational and entertainment purposes only and does not constitute gambling advice.

Bonus offers and casino terms change frequently. Always verify current conditions directly with the operator before you sign up or deposit. RTP figures are long-term statistical averages and do not predict individual outcomes. All gambling carries risk — never play with money you cannot afford to lose.


Contact Details

Channel Details Response Time
Email (general) [email protected] Within 2 business days
Email (responsible gambling) [email protected] Priority — same business day where possible
Email (editorial / corrections) [email protected] Within 2 business days

Please include as much context as you can in your message — the page or casino name you're referring to, the specific detail you believe is incorrect, and any supporting information. This helps us respond accurately and quickly.

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